Safe Rx FAQ’s

The small Locking Pill Bottle is 1.5” wide x 4.5” tall.

Approximately 140 small, round pills, or 45 larger, oblong tablets.

The large Locking Pill Bottle is 2.5” wide x 5.5” tall.

Approximately 400 small, round pills, or 160 larger, oblong tablets.

When your patient or client receives their Locking Prescription Vial, please encourage them to register their 4-digit code on our website. They can then log in to access their code in case they lose or forget it. We also encourage you to store their code in your patient notes file.

Once the code has been set within the vial, it can not be changed. It is important to note that you should only encode your recipient vial once. While it is possible to set an additional combination on a previously encoded vial, this does not remove the previous combination and thus reduces the vial’s security as both combinations can be used to unlock the bottle. If your patient or client is concerned that someone has seen their code, we recommend giving them a new cap with a different code.

You can ask your pharmacist, but we suggest you purchase the large Locking Pill Bottle, so you can keep your medicine in its original packaging by simply placing your bottle inside the large Locking Pill Bottle. That way you can re-use your Locking Pill Bottle for multiple prescriptions, rather than buying and labeling a new locking pill bottle with each prescription. Your small pharmacy bottle may fit inside it, depending on shape and size.

The Locking Pill Bottles are not see-through; however, the outline of objects within the bottle can still be seen. It is not possible to read the imprints/ dosage of the pills inside.

he product is designed to be opened only when the 4-digit code is aligned on the cap. If the cap is removed without proper alignment through use of force, the tabs on the bottle will be visibly deformed and the locking mechanism will no longer work effectively. It will be clearly evident that the product was tampered with when the bottle is opened without the proper combination.

The pre-set locking prescription vials do not require encoding, for convenience or resale purposes. It is not possible to change this code. The kits come with an encoder and instructions so that you may set a personalized 4-digit code for your patients or clients.

To open, hold the Locking Prescription Vial in your left hand and the locking cap in your right hand. Align each digit of your 4-digit code with the arrow at the top of the cap. Your 4-digit code will read left to right. For example, if your 4-digit code is 1234, 1 will be on the left (bottle side) and 4 will be on the right (cap side). Once your 4-digit code is aligned, pull the cap straight up off the top of the bottle without any twisting motion. To close, make sure that your 4-digit code is aligned with the arrow at the top of the cap before placing the cap back onto the bottle. Once the cap is placed back on the bottle, twist the rings to scramble the combination and LOCK the bottle. Verify the cap is secured by attempting to remove it. For a more in depth explanation, please visit our “hot to use” tab.

Do not store medications that might be needed in an emergency (heart medicines, antihistamines/allergy medicines, anti-seizure medicines) in Locking Prescription Vials.

Encourage them to select a 4-digit code that they can easily remember so they don’t have to write it down. If they do choose to write down their 4-digit code, please have them store it in a secret, secure location that can only be accessed by them. They should also register their 4-digit code on our website. When opening and closing their Locking Prescription Vial, please make sure that they know there are no teens and young adults watching.

If you have additional questions regarding Safe Rx® Locking Prescription Vials, please contact us at 1-833-288-SAFE or send an email to info@safe-rx.com.

Didn’t see your question listed?

Please call or email us at

Or Use This Form